Samaritans have launched new, confidential support lines for health and social care workers and volunteers based in England and Wales.

The support lines are run by Samaritans and all calls are answered by trained Samaritans volunteers, who provide confidential, non-judgmental support.

You can call for free on 0800 069 6222

What can you talk about?

If you need to process your experiences during the coronavirus crisis, their volunteers are there for you. That’s whether you’ve had a tough day, are feeling worried or overwhelmed, or just have a lot on your mind.

Samaritans listen without judgement, so you can talk to them about anything that’s troubling you. And if you need any practical support or information about other services, such as debt advice or bereavement support, their volunteers can point you in the direction of other useful sources of support.

Why does the service exist?

The spread of coronavirus is affecting all social care workers and everyone in the NHS, from nurses, doctors and porters to care workers, personal assistants and housekeepers. For most of us, this isn’t like anything anyone’s ever experienced before.

Support for health and social care workers in England

Now, more than ever, it’s important that we all look after ourselves and each other, which is why Samaritans are working in partnership with the NHS in England to launch this confidential wellbeing support line for NHS, social care workers, and volunteers.

How does it work?

The confidential support line is open 7am to 11pm, 7 days a week, and is run by dedicated and trained Samaritan volunteers.

Call free on 0800 069 6222

Find out more

Signpost your colleagues to the service in your workplace by downloading these posters.

NHS England and social care poster (PDF 266.7 kb)

NHS England and social care poster (low ink version) (PDF 266.8 kb)